Privacy Policy

1. Introduction

North Oconee Physical Therapy (“we,” “us,” or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or submit a request through our appointment form.

2. Information we collect

We may collect the following information when you use our website or submit a form:

• Contact information, such as your first name, last name, phone number, and email address.
• Information about why you are seeking care, including symptoms or treatment interests.
• Preferred appointment timing and any comments you provide.
• Anonymous analytics data, including pages visited and referring/UTM parameters, collected through Google Analytics.

3. How we use your information

We use the information you provide to respond to appointment requests, communicate with you about scheduling, coordinate care, and improve our website and services. We do not sell your personal information.

4. Sharing with service providers

We may share your information with trusted service providers who help us operate our website and manage patient communications, including:

• Google Analytics, for website usage analytics.
• Our customer relationship and lead management platform, used to receive and respond to appointment requests.
• Our online scheduling provider, if you choose to book an appointment through their platform.

5. Cookies and analytics

We use cookies and similar technologies through Google Analytics to understand how visitors use our website. You can manage cookie preferences through your browser settings. For more information, see Google’s Privacy Policy.

6. Data security

We take reasonable measures to protect the information you submit. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your choices

You may choose not to provide certain information, though this may prevent us from fulfilling your appointment request. You may contact us to ask questions about the information we have collected or to request that we stop contacting you.

8. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

9. Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact us: